Knowledge Base
Signature Capture Methods Available

This article will assist you with selecting between the different Signature Capture Methods available.

Requirements - A Master Admin login or a staff type that has the following permissions:

  • Club Setup: Can access setup
  • Club Setup: Can access sales general settings

Notes:

  • If you select the Topaz 1x5 signature pad will work in Internet Explorer.  Click here for the steps to install and configure this device.
  • If you select the Topaz 4x5 signature pad will only work in Internet Explorer.  Click here for the steps to install and configure this device.


Choose Your Signature Methods





Go to Setup > Sales > Sales Settings > New Agreements > Agreement Electronic Signature Settings. Here you will see a drop down menu for you to choose your preferred signature option for your location.

The options for Electronic Signature Methods:
Topaz Signature Pad 1x5 - Select this option if you have installed the driver and configured this signature pad for Internet Explorer.
Topaz Signature Pad 4x5 - Select this option if you have installed the driver and configured internet explorer for ActiveX to work with the Topaz 4 inch x 5 inch signature area, this device will not work with Google Chrome.
SMS Authentication + Type Signature - Select this option if you would like a client to be sent a pin code to their mobile phone which becomes their unique identifier.  They will also type in their name on the signature line to finalize the contract.
SMS Authentication + On-screen Signature -
 Select this option if you would like a client to be sent a pin code to their mobile phone which becomes their unique identifier.  They will also sign their name with a mouse to finalize the contract
On-Screen Signature - Select this option if you would like the client to sign their signatures using the mouse.


Note:  With the SMS options the cell phone will need to be unique to that client. No other user may have the same phone number.  

 
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