This article and video will guide you though deleting session credits individually or in bulk for a client.

Requirements - A Master Admin or a Staff Admin Type that has the following permissions

• Member Management: Credits & Bookings: Can view customer booking & session credit status
• Member Management: Credits & Bookings: Can manually add / delete session credits

Accessing Bookings & Session Credit Status

To access a client's bookings, search and select the desired client. Click on the Bookings button. Alternately, go to All Detail > Bookings > Bookings & Session Credit Status. 

Manual Delete A Session Credit.

The Session Credits tab will open by default. All sessions with their totals will be displayed here. Click the red x next to all sessions you wish to delete.

Select How The Credit Will Be Removed

Select the option for how you would like the session credit to be removed. Enter in a note if desired (optional). Click the Remove The Session button to complete your change.

Bulk Session Credit Removal - Select Session Credits

Click the Select All check box or as many credits as you wish to delete. Select the Delete option from the drop-down box. Click the GO Button to start the deletion process.

Bulk Session Credit Removal - Select How The Credit Will Be Removed

A confirmation dialog box will appear. Select the option for how you would like the session credit to be removed. Enter in a note if desired (optional). Click the Remove The Selected Credits button to complete your change.