This article will guide you through updating the 4 booking email defaults for trainers to receive booking notifications.


Requirements - A Master Admin login or staff type with the following permissions:

• Club Setup: Can access setup 
• Club Setup: Can access system emails setup
  
  

System Email Defaults

To access this screen go to Setup > Communications > System Emails. Scroll down the list to where you see the following four system email defaults.

• New Service Booking
• New Class Booking
• Booking Cancellation
• Class Cancellation

You will edit each of this one at a time by clicking the edit pencil. To start click the edit pencil for the New Service Booking email default

New Service Booking

 

The edit pencil will open the New Service Booking email default.  Scroll down the screen to the email reply to address section. By default the option Always send reply to default email above is selected.  For trainers to get notified select the option send reply to default but cc who the booking is with and then click the Update This Email Type button. 

New Class Booking

The edit pencil will open the New Class Booking email default.  Scroll down the screen to the email reply to address section. By default the option Always send reply to default email above is selected.  Select send reply to default but cc who the primary instructor is and then click the Update This Email Type button. 

Booking Cancellation

 

The edit pencil will open the Booking Cancellation email default.  Scroll down the screen to the email reply to address section. By default the option Always send reply to default email above is selected. For trainers to get notified select the option send reply to default but cc who the booking is with and then click the Update This Email Type button. 

Class Cancellation

 

The edit pencil will open the Class Cancellation email default.  Scroll down the screen to the email reply to address section. By default the option Always send reply to default email above is selected. Select send reply to default but cc who the primary instructor is and then click the Update This Email Type button.