Knowledge Base
Creating And Using Discussion Forums
This article and video will guide you through creating, using, and editing community discussion forums. A discussion forum allows your staff and/or your clients to post about topics, ask questions, and provide feedback. 


Requirements - A Master Admin login or a staff type with the following permissions:
  • Club Setup - Can access setup
  • Club Setup - Can access discussion categories setup
  • General / Misc - Can access community discussion
  • General / Misc - Can edit / delete discussion forum posts 


Creating And Using Discussion Forums

1. Create a Discussion Category





Navigate to; Setup > Communication > Discussion Categories. Now you are going to add the name of your Discussion Category. From here, you can also choose if the Customers Can View/Participate in this Forum. The next options will allow the Trainers Can View/Participate in this Forum. 






Discussion Categories will be listed on the bottom of the page. Use the edit pencil to change the Category name and/or description. The option to Disable it (or enable), and to change who can view this forum.



2. Using the Discussion Forum





Accessing The Discussion Forum As a Staff Member

To access and participate in the Discussion forum as a staff member, go to; Main > Discussion Forums. To participate in a discussion, click on a current post. To begin a new post, click on Add New Discussion you will be able to add a new subject to your Discussion. Staff can also use the Recent Discussions Widget. 


Accessing The Discussion Forum As a Club Member

To access and participate in the Discussion forum as a club member, log into the Wellness Portal and go to; Discuss > Community Discussion. To participate in a discussion, click on a current post. To begin a new post, click on Add New Discussion you will be able to add a new subject to your Discussion.
 
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